List of active policies

Summary

"UNICAF" and "UNICAF University" operates a telephone system which is capable for recording conversations. As many other organizations that operate call centers, this is a standard practice where telephone calls and/or live chat conversations are records for the achievement of quality monitoring, training, compliance and safeguarding purposes. Live Chat Conversations and/or Calls, incoming or outgoing, in the department of the Call Center and/or the Students Support might be recorded and will be retained and/or collected as per our Data Retention Policy and our Data Protection Policy. The use of these recordings is strictly limited for the purposes specified in this policy.

The chat recording along with the call recording facility and/or system and/or software, is automated and accommodates both outgoing and/or incoming calls of the Call Center and the Student Support Department of "UNICAF". This policy specifies that if a call is transferred to a department that do not have call recording system and/or software on its line, it means that recording will cease to act once the call is successfully transferred. Likewise, if a call comes in, or is a result of a non-call recorded line and then is transferred to one that is under the recording system and/or software, then the staff member should notify the caller that their call will be recorded.

All the employees working in the Call Center and the Student Support Department are responsible Purpose of this Policy

UNICAF and UNICAF University aims to maintain high standards and protect the public and staff. Within the framework of the foregoing, we need to record telephone calls, incoming or outgoing, in and/or from the Call Center and the Students Support Department, along with live chat conversations, and retain them for a limited period of time.

UNICAF and UNICAF University shall ensure that the use of these recordings is fair, is complying with all the requirements of the relevant legislation. This includes:

1. The Protection of Natural Persons Against the Processing of Personal Data and the Free Traffic of these Data Act of 2018 (Cyprus Legislation).
2. The European General Data Protection Regulation (GDPR);
3. The European Convention of Human Rights;
4. The Constitution of the Republic of Cyprus.

Summary

This Notice is issued by each of the Controller entities listed in Section (Q) below (together, "Unicaf Group", "we", "us" and "our") and is addressed to individuals outside our organisation with whom we interact, including current, former and prospective students, visitors to our Sites, users of our Apps, other users of our services, and visitors to our premises (together, "you"). Each Controller listed in Section (Q) below is responsible for its own compliance with the laws to which it is subject, and no Controller is responsible for the compliance of any other Controller. Defined terms used in this Notice are explained in Section (R) below.

This Notice may be amended or updated from time to time to reflect changes in our practices with respect to the Processing of Personal Data, or changes in applicable law. We encourage you to read this Notice carefully, and to regularly check this page to review any changes we might make in accordance with the terms of this Notice.

Summary

These Terms & Conditions (these "Terms") govern the provision of, and all applications and enrolments in, any programme or service (including the Referrals programme) offered through Unicaf Limited and its subsidiaries (together, the " Company", "we", "us" and " our") and all other services provided by the Company (together, the " Services") to any person (" you"). These Terms may be revised, updated or replaced from time to time.

Summary

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